What can a requester do if dissatisfied with an FOI response?

• A. Launch a public awareness campaign
• B. File a complaint with an oversight body
• C. Seek legal representation immediately
• D. Re-submit the original request

Answer: (B)

When a requester is dissatisfied with a Freedom of Information (FOI) response, filing a complaint with an oversight body is the appropriate and structured approach to address their concerns. This oversight body is typically tasked with ensuring that government agencies comply with FOI laws and can investigate complaints regarding improper denial of access to information or inadequate responses.

Engaging with the oversight body allows for a formal review process, which can lead to resolutions such as improving information access or rectifying specific cases of denial. This pathway not only supports the individual requester but also contributes to the overall integrity and accountability of the FOI system.

In contrast, launching a public awareness campaign, seeking immediate legal representation, or simply resubmitting the original request may not provide the direct and systematic avenue for addressing grievances effectively. Public campaigns could raise awareness but do not resolve individual disputes, while legal action, while a possible route, may be excessive for initial complaints and typically follows unsuccessful attempts to address the issue through other means. Resubmitting the original request does not address the dissatisfaction and could lead to the same outcome if the issues are not resolved.